Terms of service
TERMS AND CONDITIONS
Last updated: September 30, 2026
Welcome to Nimbo. These Terms and Conditions govern access to, browsing of, and use of our website, as well as the purchase of products and services offered through our online store.
By accessing, browsing, or making a purchase through our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Return, Refund and Cancellation Policy, and any other applicable policies published on this website.
If you do not agree with these Terms and Conditions, you should not use our services.
1. BUSINESS IDENTIFICATION
This website and online store are operated by:
Nimbo
Email: contact@thefaceflip.com
Our online store is hosted on Shopify, a platform that allows us to offer our products and e-commerce services.
2. PURPOSE AND SCOPE
These Terms and Conditions govern:
- Access to and use of our website.
- Browsing and use of website content.
- The purchase of products offered by Nimbo.
- The contractual relationship between Nimbo and its customers or users.
3. CONDITIONS OF USE
By using this website or placing an order, you represent that:
- You have the legal capacity required to enter into a contract under the laws applicable in your place of residence.
- The information you provide during the purchasing process is accurate, complete, and up to date.
- You will use our website and services only for lawful purposes and not for unauthorized commercial activities.
4. USER ACCOUNTS
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account.
We reserve the right to suspend or cancel accounts in cases of fraudulent, abusive, unlawful, or unauthorized use.
5. PRODUCTS AND AVAILABILITY
Product images are provided for illustrative purposes. Colors, sizes, finishes, and other visual characteristics may vary slightly depending on the device or screen used to view them.
All products are subject to availability.
Nimbo reserves the right to modify, replace, discontinue, or remove products at any time without prior notice.
6. PERSONALIZED PRODUCTS
When placing an order for a personalized product, you represent and warrant that:
- You have the necessary rights and permissions to use any content you upload or provide.
- The content does not infringe the intellectual property, privacy, publicity, or other rights of third parties.
- The content does not contain unlawful, abusive, offensive, defamatory, or otherwise prohibited material.
- You authorize Nimbo to use the submitted content solely as necessary to prepare, personalize, and fulfill the product you ordered.
Nimbo reserves the right to refuse personalized content that violates applicable laws or these Terms and Conditions.
7. ORDERS AND FORMATION OF THE CONTRACT
A sales contract will be considered formed once payment has been successfully authorized and the order has been confirmed by Nimbo.
After an order has been placed, you will normally receive an order confirmation by email.
Nimbo reserves the right to refuse or cancel an order in circumstances including, but not limited to:
- Suspected fraudulent activity.
- Incorrect pricing or product information.
- Product unavailability.
- Technical or system errors.
- Errors in the customer's order information.
If an order is cancelled after payment has been received, any applicable refund will be processed using the original payment method where possible.
8. PRICES, TAXES, AND PAYMENTS
All prices are displayed in the currency shown on the website at the time of purchase.
Shipping costs, taxes, duties, or other applicable charges may be displayed separately during the checkout process.
The customer is responsible for reviewing the final order total before completing the purchase.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed, except where an obvious pricing or technical error has occurred.
9. SHIPPING AND DELIVERY
9.1 Estimated Delivery Times
Delivery times displayed on our website are estimates and may be affected by product availability, carriers, customs procedures, local holidays, or circumstances beyond our reasonable control.
A delivery estimate does not constitute a guaranteed delivery date unless expressly stated otherwise.
9.2 Shipping Address
The customer is responsible for providing a complete and accurate shipping address.
Nimbo cannot be held responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.
9.3 Failed Deliveries
If an order cannot be delivered due to repeated absence, an incorrect address, failure to collect the package, refusal of delivery, or other circumstances attributable to the customer, Nimbo may offer a reshipment or refund, subject to applicable law and after deduction of reasonable logistics costs where permitted.
10. INTERNATIONAL SHIPPING AND CUSTOMS
For international orders, customs duties, import taxes, customs clearance fees, or other local charges may apply.
Unless expressly stated otherwise during checkout, such charges are the responsibility of the customer.
Nimbo is not responsible for delays caused by customs inspections, customs procedures, border controls, or other circumstances outside our reasonable control.
11. RIGHT OF WITHDRAWAL AND RETURNS
Returns, refunds, cancellations, and the exercise of any applicable statutory right of withdrawal are governed by our Return, Refund and Cancellation Policy, which is available on this website.
Certain personalized products may be excluded from the right of withdrawal where permitted by applicable consumer protection laws.
Nothing in these Terms and Conditions limits any mandatory consumer rights granted by applicable law.
12. LEGAL WARRANTY AND COMMERCIAL GUARANTEES
Products sold by Nimbo are covered by any mandatory legal warranties and consumer rights applicable under the laws of the customer's jurisdiction.
Where expressly stated, Nimbo may also provide additional commercial guarantees, such as a 30-day satisfaction guarantee.
Commercial guarantees do not replace or restrict mandatory statutory consumer rights.
13. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, images, photographs, videos, designs, graphics, logos, trademarks, product descriptions, and other visual or written materials, is owned by Nimbo or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written authorization, except where permitted by law.
14. REVIEWS AND USER-GENERATED CONTENT
If you submit reviews, comments, photographs, videos, or other content to Nimbo, you represent that you have the necessary rights and permissions to submit such content.
By submitting content, you grant Nimbo a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for purposes related to our products, services, website, and marketing, subject to applicable law.
We reserve the right to moderate, edit where appropriate, or remove content that is unlawful, misleading, abusive, offensive, defamatory, or otherwise inappropriate.
15. PROHIBITED USES
You may not use our website or services to:
- Engage in fraudulent or unlawful activities.
- Interfere with the technical operation or security of the website.
- Introduce viruses, malware, or other harmful code.
- Attempt to gain unauthorized access to our systems or accounts.
- Scrape, crawl, or automatically extract website data without authorization.
- Violate intellectual property, privacy, or other rights of Nimbo or third parties.
- Use the website for any purpose prohibited by applicable law.
16. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, services, applications, or platforms.
Nimbo does not control or guarantee the content, availability, security, or privacy practices of third-party services.
Access to third-party websites or services is at the user's own discretion and subject to the terms and policies of those third parties.
17. SHOPIFY
Our online store is hosted on Shopify, which provides the technology and infrastructure required to operate our e-commerce website.
Purchases made through our store constitute a direct transaction between the customer and Nimbo.
Shopify provides certain technological, hosting, payment, and e-commerce infrastructure services but is not the seller of the products offered by Nimbo.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Nimbo will not be liable for:
- Temporary interruptions or unavailability of the website.
- Reasonable delivery delays caused by carriers, customs, or other third parties.
- Problems resulting from incorrect information provided by the customer.
- Damage caused by improper use, misuse, or unauthorized modification of a product.
- Indirect, incidental, or unforeseeable losses, where such exclusion is permitted by law.
Nothing in these Terms and Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
19. FORCE MAJEURE
Nimbo will not be responsible for delays or failure to perform its obligations when caused by circumstances reasonably beyond our control, including but not limited to:
- Strikes or labor disputes.
- Transportation or logistics disruptions.
- Natural disasters.
- Pandemics or public health emergencies.
- Government actions or restrictions.
- Internet or telecommunications failures.
- Failures or disruptions affecting third-party service providers.
20. SEVERABILITY
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue to remain valid and enforceable.
21. CHANGES TO THESE TERMS
Nimbo reserves the right to update or modify these Terms and Conditions at any time.
The current version will always be the version published on this page.
Any changes will become effective when published, unless otherwise required by applicable law.
22. GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by the applicable laws relating to consumer protection and e-commerce.
Nothing in these Terms limits any mandatory consumer protection rights that apply to you under the laws of your country or place of residence.
In the event of a dispute, the competent courts will be determined in accordance with applicable consumer protection and jurisdiction rules.
23. CONTACT
If you have any questions regarding these Terms and Conditions, your order, our products, or our services, please contact us at:
Nimbo
Email: contact@thefaceflip.com